There’s no doubt that robots will take over 80% of a recruiter’s activity.
Sourcing AI will analyse and interpret the requirements of a role, seeking out the social signals of the most suitable candidates.
Chatbots will handle the heavy lifting of initial screening and profiling, adding psychometric insights to the assessment of a candidate’s experience.
Intelligent CRMs will offer a seamless conduit between a candidate and a potential employer, offering invaluable touch points in the search for a perfect partner.
Such technology will play an integral part in the recruitment processes of the future, but they will always stumble at that final 20% hurdle of empathy, trust, compassion and judgement – recruiter’s soft skills where the magic truly happens.
Technology will play an integral part in the recruitment processes of the future, but they will always stumble at that final 20% hurdle of empathy, trust, compassion and judgement – recruiter’s soft skills where the magic truly happens.
We built Hiring Hub’s recruitment agency marketplace to make it easier for employers to find and work with vetted, peer-rated specialist recruitment agencies. By allowing employers to review agencies once they’ve worked with them, our marketplace highlights best-in-class recruiters – a common denominator that sheds some light on this final 20%.
Being a recruitment consultant today, in 2018, is different to being a recruitment consultant in 1998; agencies that turn to tech to support their operations are able to spend their time on the vital “human” part of the role. Recruiters who are disorganised rarely get to this position of relationship finesse because they are too busy chasing their tails on the admin.
This is where the recruitment industry gets its bad rep– candidates think that recruiters don’t care about them, but in reality, recruiters simply have too many balls to juggle.
However, the best recruitment firms have long understood this, and so they are actively seeking out new technology so they can hand these admin balls over to the robots. Technology is a recruitment consultant’s saviour, not her enemy.
Imagine spending 50% of your time getting to know your candidates instead of 5%?
That is something a robot will never be able to do, and the more that recruiters do it, the better they will become at it. The human learning curve will take a tick upwards, while the robots will get more efficient at the mundane stuff. It is the definition of a virtuous circle, but it will only happen where technology plays to its strengths and people play to theirs’.
In a world where recruiters have never really had enough time to do enough of the “people” stuff, it will be interesting to understand what works, but if we tap into the wisdom of crowds and learn from each other, we can build a better future for our industry.
